How to Write Attractive Job Post

Posted: 16/05/2018 / By: MamaHelpers / In: Articles
A compelling job description can be the difference between being the multi-coated candy in the eye of your readers or losing them to another competitive employer. When it comes to attracting the best and experienced applicants, the job title and description are as important as the salary offer. MamaHelpers is a powerful place where you can find helper who is best suits to your preferences.

There are a lot of job content that are too long, too technical or just too boring. A clear, concise job title and thoughtfully detailed job description will help you to find the qualified candidate.

Here are some tips on writing the job description:
  • 1. Focus on the applicant’s needs

    You will have a better shot at resonating with job seekers if you focus more on their needs. Use catchy buzzwords that are eye-catchy. An eye-catching title and exclamation points might help an applicant to take notice. As much as possible, try to address the concerns of the applicants like: (1) What will my workday look like? (2) What opportunities will be available for me?

    Plain language is important. Avoid words that people wouldn’t understand.
  • 2. Omit tasks and responsibilities that don’t need to be spelled out

    Job descriptions with a large number of words have the higher chance of low experienced candidates. Every word counts. Don’t be afraid to cut out extraneous information for stronger job postings. Use a straightforward language to answer your applicant’s questions.
  • 3. Never forget the three R’s

    You need to indicate the Responsibilities, Requirements, and Rewards to your job detailed description. Don’t over format your contents. Consider editing your content to increase focus and remove redundancies.

Above are some tips for your reference only. You may also visit the MamaHelpers app to see sample job descriptions and titles that also made by the employers. Wish you all finding the best helper by MamaHelpers!

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How to Prevent the Helper’s from Cancelling the Application?

Posted: 11/05/2018 / By: MamaHelpers / In: Articles

The interview with the applicant through phone screen turns out really successful. You liked the personality that the applicant presented to you and you already foresee that there is a great possibility that you will hire her as your helper. Now, you are just waiting for the face-to-face interview. You both agreed on the time and date, and everything seems nice … but unfortunately, the applicant cancels on you! Then suddenly, you are seeing yourself starting the whole process again. All of your time and effort has been all wasted.

As the number of employers who are searching for a skilled applicant increases, the higher also the chances of that applicant to cancel on you. There is a possibility that the helper will start looking for another employer that can meet their expectations. It is frustrating. But does it really have to be that way? Here’s the good news! You may now prevent the applicants from cancellation and no-show. How? Read the list that MamaHelpers just created for you.

  • Find genuinely interested applicant
    Let us say that you are a very busy person, and that’s obviously the reason why you are looking for a helper. But, it is important for you to put at least enough time to find a right helper for your family. This is also to prevent you from searching for another one in the future.

    You must know if the applicant is genuinely interested in the job. Have a detailed conversation with her. List down all the questions you want to ask about her. Help the applicant to understand the nature and role of their work on the interview. Most importantly, learn how to listen. Listen to every detail that they are telling you and see how they exactly answer your questions.
  • Do follow-ups
    You don’t want the applicant to cancel, of course. So follow up through email or message about the nature of the helper’s work. You have to make sure that they will conform to the interview that you set for them. Don’t rely on one message only, do the follow-up message. Send them messages near the date of your appointment. Build a human connection from the very beginning of your conversation. It will help you to lessen the chance of the applicant to cancel to you.
  • Consider yourself getting into the applicant’s calendar
    Make a schedule of an interview near from the date you first make a conversation with each other. The longer the wait, the higher the chance the applicant will search for another employer. Give them a big reason to say yes for the job that you are offering to them by giving them a good experience through the whole process.

    As much as possible, stop yourself from rescheduling the interview unless you really needed to. In the applicant’s side, you will look like you are not organized enough or that you are hiding something as an employer.
  • Never lose hope
    If the applicant cancels to you, don’t lose hope. Never give up. There is a greater possibility that if you want that helper, there is also another employer who will like her. After all, you can try again until you can find the best helper for you.

So what are you waiting for? Implement these strategies and stand a better chance to prevent cancellations of applicants. Good luck and happy searching!

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Create Your Own Preferences: The Ideal Helper

Posted: 08/05/2018 / By: MamaHelpers / In: Articles

The helper will be living with you and your family in the same house so it is important that you know from the very beginning how well the helper’s behavior and characteristics are. There is nothing wrong with being cautious when it comes to the welfare of your family and order of your home. It is suitable for you to make a list of your preferences on what characteristics your future helper should have.

Age - You need to consider first the quality you want your helper to have. If you want a helper who is jolly, energetic and can give entertainment to your family, you can find a younger helper. On the other hand, if you want to have an organize and mature helper, you can choose older and experienced helper. But you have to make sure that your preferences are balanced when it comes to their age because not all young helpers are industrious, and not all old helpers are mature and orderly enough.

At times, choosing a helper in terms of their age is not really the thing. It’s the experience you need to consider the most. If you are looking for a helper to take care of your child, you need to find someone who has experience with children, patient, and kind who can treat and love your child as their own.

Location – One of the factors you need to consider is from what country your helper came from and where is the specific place your helper grew up. If you are going to hire a Filipino helper you need to find someone who grew up in the province because they are the one who knows how to cook good and quality cuisines. Those who live in the city is more knowledgeable when it comes to machines and technologies, it is best for you to choose them when you want someone to do the household chores.

Clearance Papers – Ensure that the helper has their updated clearance papers. The clearance papers are consisting of NBI Clearance, Police Clearance, Medical Certificate and Birth Certificate. This is to make sure that the helper will not burden you hereafter.

One of the best aspects of having a satisfactory experience with your helper is to start emphasizing prevention than the cure itself. But then, besides prevention, you also need to learn to deal with the dilemma after they occur.

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Do I Need to Send My Helper to a Cooking Class?

Posted: 05/05/2018 / By: MamaHelpers / In: Articles

There is a lot of employers who are being blessed by having a helper who is really good when it comes to cooking. You do not need to discriminate a helper instantly just because she doesn’t know how to hold a skillet correctly, every helper has their own skills and specializations. And that uniqueness is what makes them more valuable. So, if you have a family who loves food very much and makes it as your every bonding, it is a must to have a helper that works great especially when it comes to the kitchen.

What if there is a scenario where the helper you hired is not that good at cooking? Do you need to send the helper to a cooking class? The answer will always depend on you!

If you have a capability to bring your helper to school, she will surely have a lifetime memorable experience and skills which can be used for daily basis. You will rest assured with every dishes your helper will serve in front of your family.

On the other hand, it is not totally a shortfall if you did not send your helper to school if you really do not have enough budget and time to do that. Instead, you can educate your helper by showing her videos or pictures of different kind of food recipes that you want her to learn. Showing her videos or pictures will make your helper more engage right off the bat. Getting videos doesn't mean that you have to get out your camera. You can rely on YouTube, which has a seriously vast library of cooking resources. You can also offer step-by-step pictures so that your helper could go back and check what she had missed. You don't have to set up a separate photo shoot to take these photos, you can simply snap some pictures with your phone and get some pictures from the internet. You do not have to pressure yourself or give all the burden to your helper. You just have to start with the basic techniques that will get your helper through a busy week and much more likely to stick with it.

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How to Hire a Domestic Helper Using MamaHelpers App?

Posted: 02/05/2018 / By: MamaHelpers / In: Articles

Have you been stressed out in the repeated scenario where you will run to the agency and then they will give you a helper who you will just meet when it arrives in front of your door? What if your expectation does not meet your helper? That you expect it to be so kind, loving, positive attitude but not in real life? Does the idea make you salve? Have you imagined putting effort into hiring that helper but really not worth it at all? It is a complete waste of time and of course, money. You will ask yourself, “How to hire a domestic helper who I know for sure will meet or exceed my expectation even if the helper is not yet in my country?”

Because of unbelievable change of time and fast movement of technology in the current generation, the answer to your problem is finally launched last September 2017, the MamaHelpers mobile app! The app is totally free of charge so you can download it from your App Store or Play Store without worrying about the payment. There are 150,000 + domestic helpers who are hungrily searching for jobs in the app and the best thing here is that you do not have to wait for a long time just to get to know them! You can message the helpers right away while you are there, sitting in front of your television, watching your favorite telenovela.

How to know if the helper in the app is suitable for me and my family? Click the link below this blog that we, MamaHelpers prepared for you. You can drag the helper and use another platform like Skype or WhatsApp for the online face to face interview. You do not have to worry if the effort you will make is really worth it or not, because indeed it is.

When hiring a suitable helper for you and your family is one of the important things that you, yourself needs to pay more attention. It is essential to hire a helper based on the character not by skills. You can train them if they lacked out skills. But you cannot teach them how to be good towards others.

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How to Take My Helper With Me On Holidays?

Posted: 25/04/2018 / By: MamaHelpers / In: Articles

You alloted your entire time working for your family for the past months, so you deserve a trip or two for yourself. You are entitled to have a vacation after that tedious period and time that you spend on your work, and the first thing that comes to your mind is to go out of the country with the whole family. You wanted also to take your helper with you to help you out in taking care of your family. But how? How can you take your helper with you on your holiday?

The first thing that you need to do is to ask the immigration officials about the type of visa that your helper needs in the country that you wanted to visit. If you don’t meet the appropriate visa, the domestic helper can be arrested and charged for violating the immigration law. It will cost you more than what you will pay for the whole trip with your family. Too depressing, right?

You need to check also the compensation and medical insurances to ensure that your helper is all covered wherever you go. And make sure that you will inform your employment agency that you will go to take your helper with you on your holiday. Why? The agency takes full responsibility for their applicants until the end of its contract.

Be prepared at all times so you will be able to fully enjoy the furlough that you wanted without any stressed along the way. Enjoy holiday!

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Is It Necessary to Demand a Reference Letter from the Previous Employer of the Helper?

Posted: 18/04/2018 / By: MamaHelpers / In: Articles

Before hiring a domestic helper, there are employers who keeps on insisting for their reference letters from the previous employers for them to know if the helper is capable of taking care their families. Of course, who doesn’t want their family to be safe and secure in the hands of a stranger? And to think that you’re going to let this stranger sleep and eat in your own house together with your young ones. To think that the rate of child kidnapping in many parts of the world is already increasing every month based on the recent news. It is better safe than sorry, right?

Many employers think that if they demand a reference letter from the applicant, it is easy for them to trust the helper. However, demanding a reference letter from the applicant can sometimes be more difficult for them. This is maybe for a reason that their previous employer terminated them or they break their contract because their employer is not treating them right. There is also a possibility that they are still working and they don’t want their employer to know that they are applying for a new job.

There are circumstances that if the helper breaks their contract or is being terminated for bad reason, their previous employer might speak cruelly or rude about the helper. And if the employer gives a good remark about the helper, it doesn’t mean that you will hire that person for an instant.

Whatever the reason is, as an employer, you need to remember why you are hiring a helper in the first place. You need to make sure that the helper is the right person for your family. You need to consider things like the character and how determine and kind they are when you speak and look at them. You cannot guarantee that you made a right decision for choosing them that instantly but you can at least give yourself a chance to know them better for a short period of time based on their responses to you.

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Is It Okay to Give My Helper a Permission to Join in MamaHelpers?

Posted: 05/04/2018 / By: MamaHelpers / In: Articles

MamaHelpers is a mobile application where the employers and applicants can meet. You can do this by downloading the app on your mobile phones and wait, did I mentioned already that the MamaHelpers app is free to download? Ah yes! That is true, it is 100% free. You can download it using your Android or iOS phone. It is indeed a good news for every helpers and employers out there because they can find each other that easily. But, what will you do if you found out that your helper is joining a group or event where MamaHelpers name is involved? You will start questioning yourself, “Is my helper searching for her new employer” or “Is my helper not happy under my management anymore?”. Too depressing to think, but worry not! Why? I will tell you why.

Did you know that MamaHelpers is not about searching for employment only? MamaHelpers have their own Academy where they are giving away free certificates for the Caregiver students who will undergo training. The said certificate is already approved by the Training Qualifications UK and it can help in adding skills of your helper. They will learn things like how to handle ailing individuals, especially the elderly by means of attending every class that is being handled by the professionals.

MamaHelpers Volunteers

If you caught your helper wearing MamaHelpers t-shirt one day, do not panic, maybe your helper just joined MamaHelpers Volunteers. It is an organization consisting of domestic helpers in one particular area who continuously helping the needs without getting anything in return. You don’t have to dispute with your helper if you think that she is just wasting her money and time. Is it good to think that your helper can devote her blood and sweat just to help other people? To think that she can do all these things unto others, so what more she can do when it comes to your family?

In the end, we just have to trust our helper in order for them to feel so trustworthy. And above all, trust is the essential ingredient in effective communication. It is also a foundational principle that holds a good relationship between you, your family and your helper.

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Questions You Need to Ask Before Hiring a Helper

Posted: 10/03/2018 / By: MamaHelpers / In: Articles

Domestic Helper plays a big role in employer’s everyday lives. Starting from the wonderfully made morning meal into delivering young ones to school and from cleaning the house to maintaining the happiness and orderly in our home.

In addition to the opportunities, we always give our trust in the hands of our helpers. That is why we should examine every applicant who wants to be part of our family. So here are some of the questions that MamaHelpers have prepared for you, which will help you, as an employer in finding your own helper.

First in the lists are the basic questions that you need to know about them:

  1. Tell me a bit about yourself.

  2. Why do you want to work as a domestic helper?

  3. What are your future plans?

  4. How many kids do you have? Did you raise your own kid?

  5. How long have you been in other country?

Then after that, we should proceed to the focused of the interview, the informations about their previous and future job:

  1. Explain your past work history.

  2. Do you know how to look up the transportation routes on the internet?

  3. What do you do with the money you earn?

  4. Do you have savings account?

  5. What are you best at doing?

  6. What is your expected salary?

  7. Can I contact your previous employer? Do you have references?

  8. What time did you wake up in the morning?

  9. Are you good at organizing?

  10. Do know how to use a vacuum?

  11. Are you able to follow a schedule?

  12. Do you know how to do hand washing?

  13. What time of the day do you usually like to do ironing?

  14. Do you like to cook?

  15. What types of food do you know how to cook?

  16. Can you follow a recipe book?

  17. Have you ever done meal planning?

  18. Do you know how to make marketing list?

  19. How do you keep records of the money spent?

  20. Have you ever asked for a cash advance before? What was the reason?

  21. How do you handle a newborn baby? Change diaper? Feeding? Burping?

  22. Do you like kids?

  23. Do you have any first aid training?

  24. Are you flexible with your day off? What day do you prefer?

  25. If necessary, will you work on your day off for extra money?

  26. Are there any special occasions that you need to be home for?

We hope that these questions help you during the interview process. And before anything else, we will leave you an important message from MamaHelpers:

Keep your helper healthy, happy and motivated, for you to have a helper who will love and dedicates her life in taking care of your whole family. Good luck to you and happy interviewing!

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Suitable Accommodation for Your Helper

Posted: 08/03/2018 / By: MamaHelpers / In: Articles

There are things that you need to remember when getting a helper, and one of those things is providing them a suitable accommodation. Is suitable accommodation necessarily mean a private room for your helper? The answer is no. Giving private rooms for helpers is not mandatory for every employer. You don’t need to be that astounding in the eye of your helper. It is understandable that every employer is different from each other. Some employers are opulent and some are not. And if you’re not, this is certainly inevitable and also understandable even in the eyes of the law.


Providing a suitable accommodation means providing your helper a reasonable privacy, which allows them to sleep with a child or solutions such as division of living space. It must also include bed, pillows, quilt, wardrobe, light, water, access to kitchen, toilet and bath facilities.


If you cannot provide any of these for your helper, or if you think that your house is limited with all of the amenities, do remember that it is illegal for a domestic helper to live out. You do need to provide your helper an accommodation within your home. You may also have serious consequences that include the repudiate of your helper’s visa. And if the domestic helper is caught living out, you could be fined up to 150,000 HKD, imprisoned or worst is you cannot have the right to hire a helper in the future.


One of the best thing in providing a finer accommodation is that you are more likely to enchant more skilled and experienced helper. For more information about the conditions of the suitable accommodation for your helper, you may contact the Labour Department.

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Time-Saving Ways to Train Your Helpers

Posted: 03/03/2018 / By: MamaHelpers / In: Articles

Hiring a new helper means adjusting of members’ everyday lives in your home. Everytime you hire a new helper, you also need to train them again and educate them about your household rules. Why training is important? Is it necessary? The answer is yes. What the helper learned in other places is not the same thing that she will learn inside your home. Training can help them to easily adopt and embrace their new environment.

Some employers doesn’t want to train their helpers because of the fact that it is too time-consuming. So, we gather some information on how to train your helper in the most efficient and effective time-saving ways.

1. Do the visual learning process. Find pictures online that will show what you want to teach to your helper. For instance, you can give the pictures that you have printed and tell your helper to keep it once she forget what you had just taught her.

2. Printable instructions. You can also print the instructions that you want her to know. You can print also something like a recipe, the right way to iron the clothes or how to make a bed. Let those instructions read by your helper and ask her if she have some questions regarding to it.

3. Download videos. Find short videos online on about any topic that you want to discuss with your helper. There are some tasks that are difficult to explain in words that is why you need to show them some videos on how to do it. Try searching videos on YouTube with your helper and ask her questions about it.

Visual instructions can help your helper to easily understand what you are trying to say, without putting too much effort and time. It also becomes more memorable to them when they see it with their eyes. Because, who doesn’t? “A picture worths a thousand words.” Right?

Training is not that time consuming if you do it in a right way. So go ahead! There is no shame in being efficient. Follow these simple steps and use your own little precious time to some things that are surely worth it.

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MamaHelpers is the largest and fastest-growing global network gathering foreign domestic helpers, employers and employment agencies.
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